DishHome subscribers can avail Credit Service up to 5 days

8th December 2019
"DishHome has now extended its credit period to 5 days so that no customer gets disconnected"

In its continuous quest to provide the best services to its customers, Dish Media Network Ltd. has always extended added value to its services. As a part of this service, DishHome has been providing 3 days credit period to its customers on expiry of their subscription. DishHome has now extended this credit period to 5 days so that no customer gets disconnected. With this service, customers can avail up to 5 days of credit period once the regular subscription expires. This extended period will be deducted from the regular subscription once the customer renews his subscription. This process will be executed through a hassle-free self-service model automated system and no extra service charge will be charged for availing this service.

The objective of this service is to provide uninterrupted service to customers. This service will provide customers with a grace period to recharge their subscription. The service will be really helpful for customers especially in the rural areas where getting immediate recharge may be difficult. The service is further expected to enhance customers’ television viewing experience by providing immediate subscription service renewal on sudden disconnection.

DishHome Credit Service is a self-service model service which can be activated through mobile SMS, through registered DishHome Mobile App or through DishHome Customer Care as per the convenience of the customers.

DishHome is the largest DTH service provider in Nepal. With a large service network across the nation, DishHome has been providing world class service over last 10 years with over 2 million subscribers. Currently, 35% of the customers are availing credit service with over 5800 customers using credit service on a daily basis.

Compiled by : Rishi Raj Singh Rishi Raj Singh