WhatsApp begins testing the ease of chat history transfer between iOS and Android devices.

According to a 9To5Google report, this feature is part of a strategic change in WhatsApp.

Shifting the messages between iPhone and Android phones has not yet been possible in messaging apps like WhatsApp.

The company had been exploring the possibility of using WhatsApp on multiple devices at the same time and the ability to transfer the chat history between iOS and Android.

There are some apps that claim to be able to transfer the Whatsapp chat history amongst iOS and Android.

But none of them have been officially acknowledged by the Facebook-owned enterprise.

They have been working to improve several features in the app and it is starting to look like the next update may allow users to make the switch.

The users have requested for a while to be able to use the same Whatsapp account on multiple devices.

WhatsApp now has more than 1.5 billion monthly active users who are exchanging nearly 60 billion messages every day.

On February 19, 2014, Facebook acquired WhatsApp for $19 billion, its largest acquisition to date.

WhatsApp is now making it easier for its users to file bug reports directly from the messaging app. Among all the new features that WhatsApp seems to be working on, this new feature appeared on the latest beta update for Android. However, the feature can only be accessed and used by the beta testers. The messaging app is currently working on it and will make the feature public once the testing is over.

As per Wabetainfo, the WhatsApp is working on a feature to bring in-app support for bug filing. “WhatsApp is currently developing a feature that allows communicating with the technical support within the app! The first time you can contact the support within WhatsApp Settings and a new section will be available,” Wabetainfo report read.

The WhatsApp features a tracker has stated that the new bugs report file feature would be available under the new Contact us page. Users will also get an option of including device information from if he is reporting issues with the app. “In this section, the user will be able to add the report filling that text field, and he can choose to include device information if he is reporting issues. Device information like system details and logs can help WhatsApp to investigate, giving the best answer for you,” Wabetainfo report states.

The user will get a reply from WhatsApp in a WhatsApp Support chat, which will allow him to communicate with the technician. Once the conversation is over, WhatsApp will automatically mark the chat as closed. The features tracker reports that once the chat with the technician is over, the chat will be automatically marked as closed.

However, for now, WhatsApp has an email address ([email protected]) in which users can submit bug reports and other complaints. But when the in-app support is rolled out, users will find it easier to file bug reports.

Source:indiatoday

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WhatsApp has redesigned its storage management tool, making it easier for users to find and delete files that are taking up too much space on their phone. The new tool will be “rolling out to users worldwide this week,” says the Facebook-owned company, and will be available in the app by heading to Settings > Storage and data > Manage storage.

The current WhatsApp “Storage Usage” tool simply sorts all available chats by the amount of space they take up, listing the number of messages, photos, GIFs, and videos in each chat, and letting the user delete each category with a few taps. This is handy but doesn’t give users a way to browse the content they’re removing. That’s important if you need to clear out, say, a family group chat, and want to avoid deleting any important photos.

The new tool, by comparison, offers thumbnails of content to be deleted, and groups this data in categories including “Forwarded many times” and “Larger than 5 MB.” That should make it easier for users to identify content that they don’t need or want anymore, and that can simply be deleted. You can see a preview of the new tool in action here whatsapp storage management clip .

Source: theverge

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